Terms & Conditions

 


 

 

NSAB 2015

NSAB 2015 is the Nordic regulations used by the freight business, which regulates the relationship between forwarder and shipper. It also defines the rights, responsibilities and obligations of the parties.

The regulations can be read by clicking on the links below.

Trust Forwarding is a member of the Nordic Association of Freight Forwarders. All services rendered are subject to the General Conditions of the Nordic Association of Freight Forwarders (NSAB 2015).

English

NSAB in English

 

Norwegian

NSAB in Norwegian

Danish

NSAB in Danish

Swedish

NSAB in Swedish

 


Incoterms 2010

 

Incoterms are the standard trade definitions and terms of delivery worldwide set by the International Chamber of Commerce.

Trust Forwarding follows the terms and regulations set forward by the International Chamber of Commerce. This is in accordance with the rest of the forwarding industry.

 

Incoterms 2010

 

 

 

The Warsaw Convention

 

 

Carriage is subject to the rules relating to liability established by the Warsaw Convention or the Montreal Convention, unless such carriage is not "international carriage" as defined by the applicable Conventions.

 

The Warsaw Convention

The Montreal Convention

 

 


Cargo Insurance

 

 

Our cargo insurance covers loss and/or damage during the movement of cargo in international or domestic trade.
Goods may be transported by sea, air or land. Policies and coverage are tailored to meet your specific needs.

Contact Trust Forwarding

 

 



Trust Forwarding Privacy Policy - (GDPR)

In order to use Trust Forwarding services either you are a private customer or a private person representing an organization or a legal company, certain personal data must be recorded and processed, i.e, name, e-mail addresses, job title, company name, telephone number. In regard to special services for private customers additional data will be required, such as birthdate, pass port number.

We share your personal data with authorized Trust Forwarding personnel and third parties who are acting on our behalf in order to provide the service you request or to support our relationship with you. We and our trusted third parties use the personal data you provide to manage the services you request, respond to inquiries from you, customize your Trust Forwarding experience, and to improve the transport and logistics services provided by Trust Forwarding and our third-party providers.

The personal data you submit to us and the information relating to your use of our website will be treated respectfully and with utmost care. Trust Forwarding comply with applicable privacy legislation, including the General Data Protection Regulation (GDPR), and we will not allow a third party to use your personal data unethically or illegally, neither will Trust Forwarding allow a third party to use your personal data for marketing purposes.

If you need to correct or update the personal data you provided to us, in many cases you can edit your data from the location where you provided the personal data to us. For example, if you choose to register for services, you may update or change the personal data provided to us by accessing and editing your user profile.

We are a global enterprise with operations in countries around the world. Authorized Trust Forwarding personnel and third parties acting on our behalf may access, use and process personal data collected from you in a country that is different from the country where you entered the personal data, including in the United States. In such case, the transfer will be done under the appropriate safeguards as set out in the GDPR. By providing your personal data, you consent to the sharing of your personal data as described above and any resulting cross-border transfers.

When you visit our web site, we or our third-party service provider may collect information through the use of a "cookies," a small file sent to your browser by Trust Forwarding or its service providers, as you navigate our website. The cookies we and our third-party service provider use are unique to you and can only be read by our or our third-party service providers' web servers. The cookies perform different jobs, like letting you navigate between pages efficiently, remembering your preferences, and improving your overall experience. You do not have to accept any cookies. If you choose not to accept a cookie, however, it may affect your ability to access certain content or functionality offered by our website.


Learn more about our updated Privacy Policy, including your rights as data subject, in the SAS Privacy Policy (Integrity Policy)

SAS, including Trust Forwarding, has designated a Data Protection Officer who supports the SAS Group entities, including Trust Forwarding, in ensuring that your personal data is processed correctly. You may contact the Data Protection Officer with questions or requests relating to the processing of your personal data, including if you want to withdraw your consent to the processing of your personal data, per e-mail at dataprotectionofficer@sas.se, or by regular mail at:

Data Protection Officer
Scandinavian Airlines System
Frösundaviks Allé 1
169 70 Solna


GOVERNING LAW
This Privacy Policy are governed by Danish law and any disputes shall be resolved by the courts of Denmark.

This Privacy Policy was last updated on 25 May 2018. 


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Trust Forwarding is an independent full-service provider of freight forwarding services, owned by SAS Cargo Group A/S

Privacy Policy ➜
Denmark +45 3232 4488 - trustcph@sas.dk  Sweden +46 (0)770-457740 - truststo@sas.se  Norway  +47 8150 0988  -  trustosl@sas.no